I help startups and growing businesses navigate the space between operations & technology.

I work with startup founders, project leaders and teams to create valuable new products and services, improve systems and processes, and build infrastructure that scales gracefully. More about me here.

 

BUILD

Are you starting something new?

You have an idea, and you are ready to pursue it. But whether it's a new app, website, platform, product or service you're creating, every builder has blind spots.

I can help you and your team navigate your blind spots and give you an edge on:

  • Team Dynamics
  • Project Scope
  • Product Roadmaps
  • Budgets & Timelines
  • Monetization & Sustainability

IMPROVE

Do the systems your staff or customers use totally suck? Are your processes full of friction and bottlenecks?

Clunky systems and inefficient processes translate into lost revenue. They cost you more resources per unit of production, and they ultimately hinder your scale.

I can help you choose the right systems, connect and automate them, and develop people-centered processes to make things super easy and efficient for everyone involved.

Together, we'll dive deep on:

  • Systems Architecture
  • Usability & Delight
  • Change Management
  • Efficiency & Friction
  • Simplicity & Focus

SCALE

Is everything grooving along, but you know there's more ground to capture?

"Scalability" is an esoteric concept. It's inherently complex because it's the space where economics, technology, systems, processes and human behavior overlap.

We reach economies of scale when the cost per unit produced decreases with every new unit produced. In order to do that, your entire enterprise needs to work in harmony.

Let's unlock your organization's full potential. Let's explore:

  • Optimizing for Goals
  • Incentive Structures
  • Institutional Frameworks
  • New Products
  • New Businesses

"I loved the balance of humanism & technology that Dean exudes." - M., Professor

 

TESTIMONIALS

"You solved a major problem for me and your contributions have been amazing." -S., Executive Director

 

"Thank you for such an amazingly well prepared module." -N., Startup Founder

 

"Dean's presentation was inspiring to me, and I've been in this field for thirty years!" - M., Professor

 

"Amazing module that opened my eyes."- M., Startup Founder

 

"Thank you for being such a great mentor. This space isn't enough for me to express my gratitude." -L.

 

"I learned so much from you." -M., Startup Founder

"You really brought your A-game. Thank you for the effort you put in. It actually changed my life." - C., Startup Founder

 

"The lecture with Dean Haddock was exceptional!" - C., Professor

 

"I wouldn't have been able to jump in and start building [the app] without you!" - M., Startup Founder

 

"I loved every bit of your session. I learned so much from software to actually starting a business." - M., Startup Founder

 

"We never used to get many people asking to do events, but now we get a few every week." - D., Business Owner

PROJECTS

 Currently serving as Managing Director of Digital & Technical Innovation at StoryCorps

Currently serving as Managing Director of Digital & Technical Innovation at StoryCorps

 2016 Engineer in Residence for Google's 30Weeks

2016 Engineer in Residence for Google's 30Weeks

 2016 Nieman Foundation for Jounalism Visiting Fellow at Harvard University

2016 Nieman Foundation for Jounalism Visiting Fellow at Harvard University

 Project Lead for the StoryCorps App at StoryCorps, built for the 2015 $1m TED Prize

Project Lead for the StoryCorps App at StoryCorps, built for the 2015 $1m TED Prize

 Project Lead for the StoryCorps App at StoryCorps, built for the 2014 Knight Prototype Award

Project Lead for the StoryCorps App at StoryCorps, built for the 2014 Knight Prototype Award