I help startups and growing businesses navigate the space between operations & technology.

I work with startup founders, project leaders and teams to create valuable new products and services, improve systems and processes, and build infrastructure that scales gracefully. More about me here.

 

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BUILD

Are you starting something new?

You have an idea, and you are ready to pursue it. But whether it's a new app, website, platform, product or service you're creating, every builder has blind spots.

I can help you and your team navigate your blind spots and give you an edge on:

  • Team Dynamics
  • Project Scope
  • Product Roadmaps
  • Budgets & Timelines
  • Monetization & Sustainability

I've worked with dozens of startups, product and engineering teams, and if you're reading this, I can probably help you navigate the road ahead.

IMPROVE

Do the systems your staff or customers use totally suck? Are your processes full of friction and bottlenecks?

Clunky systems and inefficient processes translate into lost revenue. They cost you more resources per unit of production, and they ultimately hinder your scale.

I can help you choose the right systems, connect and automate them, and develop people-centered processes to make things super easy and efficient for everyone involved.

Together, we'll dive deep on:

  • CRMs, Data and Process
  • Systems Architecture
  • Usability & Delight
  • Change Management
  • Efficiency & Reducing Friction

Let's get the most out of your systems and processes and choose the right ones for you and your team.

SCALE

Is everything grooving along, but you know there's more ground to capture?

"Scalability" is an esoteric concept. It's inherently complex because it's the space where economics, technology, systems, processes and human behavior overlap.

We reach economies of scale when the cost per unit produced decreases with every new unit produced. In order to do that, your entire enterprise needs to work in harmony.

Let's unlock your organization's full potential and explore:

  • Conversion Strategy
  • Incentive Structures
  • Institutional Frameworks
  • New Products
  • New Businesses

If you are looking for fresh input, new perspective, or a deep dive into your products and services, please reach out. I would love to help.

"I loved the balance of humanism and technology that Dean exudes."

From a Professor

"You solved a major problem for me and your contributions have been amazing."

From an Executive Director

 

"Thank you for such an amazingly well prepared module."

From a Startup Founder
 

"Amazing module that opened my eyes."

From a Startup Founder

 

"I learned so much from you."

From a Startup Founder

"I wouldn't have been able to jump in and start building [the app] without you!"

From a Startup Founder

"Dean's presentation was inspiring to me, and I've been in this field for thirty years!"

From a Professor

 

"I loved every bit of your session. I learned so much from software to actually starting a business."

From a Startup Founder

"Thank you for being such a great mentor. This space isn't enough for me to express my gratitude."

From a Startup Founder

"You really brought your A-game. Thank you for the effort you put in. It actually changed my life."

From a Startup Founder

 

"The lecture with Dean Haddock was exceptional!"

From a Professor

"We never used to get many people asking to do events, but now we get a few every week."

From a Business Owner

 

Let's add your note here.

 
 Project Lead for the StoryCorps App prototype at StoryCorps, built for the 2014 Knight Prototype Award

Project Lead for the StoryCorps App prototype at StoryCorps, built for the 2014 Knight Prototype Award

 Project Lead for the StoryCorps App at StoryCorps, built for the 2015 $1m TED Prize, Awarded to Dave Isay, Founder & President of StoryCorps

Project Lead for the StoryCorps App at StoryCorps, built for the 2015 $1m TED Prize, Awarded to Dave Isay, Founder & President of StoryCorps

 2016 Nieman Foundation for Journalism Visiting Fellow at Harvard University

2016 Nieman Foundation for Journalism Visiting Fellow at Harvard University

 2016 Engineer in Residence for Google's 30Weeks, an incubator for designer-founded startups

2016 Engineer in Residence for Google's 30Weeks, an incubator for designer-founded startups

 Associate Member of the International Academy of Digital Arts & Sciences

Associate Member of the International Academy of Digital Arts & Sciences

 Webby Honoree and Nominee for the StoryCorps App and StoryCorps.org, Webby Judge

Webby Honoree and Nominee for the StoryCorps App and StoryCorps.org, Webby Judge

 Currently serving as Managing Director of Digital & Technical Innovation at StoryCorps

Currently serving as Managing Director of Digital & Technical Innovation at StoryCorps